Turbine Support Services, Inc.

Category: Company News

  • Turbine Support Services takes their data to the cloud

    October 29, 2011 marked the date of one of the worst winter storms in CT history.  Over the course of 24 hrs, almost 90% of the state was without power due to significant damages to power lines from falling trees.

    The restoration effort took almost a full seven (7) days before power was restored to most areas of CT.

    As a result of this crisis, Turbine Support Services, Inc. made a significant technology investment to upgrade their servers to the cloud and added redundant backup power services to the company headquarters.

    As a result, the company is now prepared for any future emergencies and can operate independently and efficiently regardless of the weather.

    In addition, moving all critical data and services to the cloud has now enabled them to be operational from anywhere across the planet.

  • TSS Continues to aid Troubled Children

    Turbine Support Services continues to offer further aid to troubled children at The Covenant House in New York City.

  • Turbine Support Services receives UTC Supplier Gold for 3rd Year in a row

    Turbine Support Services, Inc. (TSS) was recently awarded the coveted United Technologies Corporation (UTC) Supplier Gold for the third year in a row.  ACE is UTC’s primary continuous improvement program and stands for ‘Achieving Competitive Excellence’ which provides an operational model for quality and continuous improvement.  Supplier Gold was formulated from the “ACE” program as a standard to manage and assess suppliers for quality and continuous improvement.

    TSS achieved Gold status for their exceptional performance and demonstrating the highest levels of delivery and quality standards established by the Supplier Gold Program.  Through this program, TSS continues to actively seek ways to increase their operating efficiency, reduce waste, and improve customer satisfaction all while maintaining their standards for excellence.

  • Turbine Support Services receives ISO9001 recertification

    Turbine Support Services, Inc. (TSS) has just received recertification of their ISO9001 registration to the
    9001:2008 + AS9120A standard.  This ISO9001 certification qualifies that TSS has the highest standards in maintaining the quality of their organization and commitment to meeting the needs of their customers and key stakeholders.

    The additional AS9120A designation is specific to distributors like TSS who carry aircraft components like fasteners, electronics, gaskets, etc. and helps ensure that they handle the materials properly and track the part from OEM to customer.  AS9120 was developed for pass-through distributors of aerospace items and addresses chain of custody, traceability, control and availability of records.

    TSS continuing commitment to the highest levels of quality and standards helped them achieve this significant AS9120A designation.

  • Turbine Support Services awarded Pratt & Whitney Inventory Management Contract

    Turbine Support Services, Inc. (TSS) was recently awarded a significant new contract from Pratt & Whitney to warehouse and deliver critical components in support of an existing U.S. government contract.  This significant award followed TSS’s decision to create their new GA Operations Center in Columbus, GA and has had a significant economic and positive impact on the region.

    Mike Gaymon, CEO of the Columbus GA Chamber of Commerce, was quoted as saying: “This company (TSS) fits into one of our cluster industries, which is aerospace. This company will add to the existing companies that are already here. High quality, high skill set, good pay. They are the kind of folks you work to recruit and we are just excited to have TSS here.”

  • Turbine Support Services adds new CNC Capabilities to expand their solution portfolio

    Turbine Support Services, Inc. (TSS) has recently added a new CNC milling capability to their solution portfolio which now allows for creating customized kits and custom-made containers for key customer hardware.  This new capability dramatically reduces the cycle time to create new kits and container solutions and allows for a significant increase in the amount of new products that TSS can bring to market, both quickly and effectively.

  • Turbine Support Services, Inc. Expands to New Georgia Operations Center

    Turbine Support Services, Inc. (TSS) has recently expanded operations to a new 15000 sqft facility in Columbus, GA. The new “Georgia Operations Center” brings TSS closer to one of their key clients and dramatically improves the response time and effectiveness of their operation.

    The new facility incorporates several new technology enhancements including a new state of the art data center, streamlined production flow lines, and several new service offerings.

    TSS, whose headquarters are based in Windsor, CT, is a leader in supply chain services, delivering supply chain excellence through innovation, turn key solutions, and customer focus for the Aerospace Maintenance, Repair, and
    Overhaul (MRO) market.

  • New Corporate Website Under Development

    Turbine Support Services, Inc. (TSS) has recently started development of a new corporate website. The new website is intended to connect more closely with TSSs customers and will feature a dedicated customer portal.

    The new customer portal will allow customers to log in and see a complete history of current and historical orders and the ability to track in realtime where shipments are located. The system will permit searches of TSSs live inventory for part inquiries and will even feature an automated trouble ticketing system to allow for quick and easy resolution of order discrepancies.

    The new system is expected to go live in early Q2-2011.

  • Turbine Support Services Inc. selected for elite supplier initiative

    Turbine Support Services Inc. was recently identified by the Procurement and Quality Departments within Global Service Partners to participate in the UTC Supplier Gold initiative.

    UTC Supplier Gold is a method for suppliers to achieve high delivery and quality performance levels through the utilization of lean processes and provides recognition for significant continuous improvement efforts.

    Supplier Gold requires that a company is actively utilizing lean tools, such as Standard Work, Total Productive Maintenance, Process Certification and Root Cause and Corrective Action methodologies.

    Performance excellence is recognized for the previous twelve months and is determined through Supplier Excellence Criteria (Quality and Delivery), Market Feedback analysis and Lean Assessment, as defined in the Gold Standard matrix.

    Upon meeting or exceeding the Supplier Gold Standards criteria, an on-site validation visit by the Supplier Gold Team will be conducted to verify performance.

    Pratt & Whitney does not offer many suppliers this opportunity. When they choose a supplier to do this with, they choose a supplier they believe is going to succeed in it, mutually benefitting supplier and customer through the program and in future business.

    For Turbine Support Services Inc., joining this initiative is a symbol of continued commitment to lean processes and quality.

    Turbine Support Services Inc. is a leader in supply chain services, delivering supply chain excellence through innovation, turn key solutions, and customer focus.

  • TSS receives two eTechnology finalist awards

    On April 24, 2009, The Hartford Business Journal hosted an eTechnology Summit assembling the region’s thought leaders on website design, search, e-newsletters, e-advertising, blogs, social networks, business automation and integration for a series of interactive and engaging workshops.
    The event also recognized companies who are using this technology in the most effective way to serve customers and produce new revenue with the “Strateg-e Awards.”
    Turbine Support Services received the “Best Use of Blogs” and the “Easiest Website to Navigate” finalist Strateg-e Awards. Two or three finalists were chosen in each category before a winner was selected.
    More than 150 energized business owners and executives attended the summit and Turbine Support Services was once again recognized for its hard work and accomplishments.
    Turbine Support Services Inc. is a leader in supply chain services, delivering supply chain excellence through innovation, turn key solutions, and customer focus.